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Customer Reviews
ALANS AAA FLORIST
Local San Bernardino, CA florist
Average Customer Rating: 4.7 of 5 stars. (113 reviews)
Date: May 30, 2023
Name: MARJORIE VAN HORN R

State/Province:CA

Wonderful. Thanks so much.
Date: May 27, 2023
Name: Leslie V

State/Province:CA

good customer service and reasonable price.
Date: May 19, 2023
Name: Charlotte L

State/Province:TX

I placed a sympathy flower arrangement by phone , due to living out of state and was very thankful for the excellent service I received. The gentleman I spoke to went above and beyond to make sure everything was perfect at this difficult time! I highly recommend this florist
Date: May 03, 2023
Name: Loretta B

State/Province:OK

This place is great very helpful and professional .Will definitely use them again .
Date: May 02, 2023
Name: Kelly A

State/Province:CA

My daughter loved her corsage, it was very pretty.
Date: Apr 25, 2023
Name: Amanda S

State/Province:NJ

Beautiful selection of flowers for any occasion!!
Date: Apr 25, 2023
Name: Theresa G

State/Province:CA

Excellent customer service! After being cancelled on by 2 other florists, they did my order same-day, last minute. Highly recommend!
Date: Apr 22, 2023
Name: Hazel K

State/Province:CA

They have very beautiful bouquet options and great customer service. I’m forsure coming back 10/10
Date: Mar 07, 2023
Name: Elisa N

State/Province:AZ

Very good service and so nice and respectful! Just wonderful service all around
aemon 's Reply:
Date: Mar 09, 2023, 1:10 pm

thank you so very much !
Date: Jan 24, 2023
Name: Steve V

State/Province:CA

Emily gave us Great Customer Service. Also helped with the selection of beautiful flowers. Thank you very much
Date: Nov 08, 2022
Name: Carmen G

State/Province:CA

The flowers were beautiful. In full bloom
Date: Sep 26, 2022
Name: Richard J

State/Province:CA

I asked for flowers to be delivered to a wonderful friend that never got flowers before I asked to make it wonderful I had no clue how wonderful they wood be until I received pictures of her as she broke down in tears. I was scared she didn’t like them but then I was told they were the most beautiful flower arrangement she has ever seen and was so happy she cried over them thank you to everyone that helped me today and delivered them before she left I saw the pictures of them and they were amazing I will always come here for my flowers .
Date: Sep 06, 2022
Name: Matt J

State/Province:CA

I work out of town a lot but usually home on weekends. Well not this time. It week one of three and my wife is trying to keep the planters and grass watered and with all this heat it has really gotten the best of her. We also have a 85 lb Pit that is a handful for me much less my wife. So I guess what I’m saying is she’s been a real trooper with all this and trying to cheer her up I found AAA which is a 24 hr service. AAA set me up with a real pretty bouquet so my wife says. They didn’t waste anytime getting my info and getting it out for delivery. Thanks
Date: Sep 03, 2022
Name: Brian B

State/Province:CA

Alan's AAA florist is the best place for flowers, they have arrangements any occasion with great service.
Date: Aug 30, 2022
Name: Adrine B

State/Province:CA

First time ordering form Alan’s AAA Florist great customer service assisted by Amos very patient and helpful.
Date: Aug 30, 2022
Name: Adrine S

State/Province:CA

First time ordering from Alans AAA Florist great customer service. Assisted by Amos very patient and helpful
Date: Aug 24, 2022
Name: Esther D

State/Province:AZ

I placed a sympathy order earlier today and spoke to Mr. A. (can't recall the exact spelling of his name) but I was thoroughly impressed with his professional demeanor and his concern for my order and my budget. He ensured that he incorporated the exact colors I wanted. I would rate this company a 10+ for outstanding customer service! Thank you so much.
Date: Aug 22, 2022
Name: Arthur J

State/Province:CA

This is actually perfect for coming around the corner instead of going around other places. I approve of this place. Quality and everything.
Date: Apr 18, 2022
Name: Darcy and Jim M

State/Province:CA

Flowers are beautiful. I appreciated receiving a call to make sure someone was home for delivery.
Date: Nov 05, 2021
Name: Brenda G

State/Province:CA

I ordered flowers at the last minute and Alan's AAA Flowers not only came through gor me but the flowers arrived within hours and were so beautiful. Thank you for the great service.
Date: Oct 01, 2021
Name: Tra R

State/Province:CA

I was definitely satisfied with Alans AAA Florist, they did an excellent job the flowers I ordered for my Brother's homegoing were Beautiful and the price was also reasonable, I would definitely recommend Alans 100%.
Date: Oct 01, 2021
Name: Laura W

State/Province:CA

I am usually VERY pleased but this last order, I wanted specific flower colors to match the Polish flag (I specified "red and white") and recipient got an arrangement w/red and blue flowers w/a white ribbon, looking very American, which was not what I wanted. I wish they had called and asked me about it. I was pretty disappointed.
Date: Jul 15, 2021
Name: Kelly W

State/Province:CA

Alans did a wonderful job with the flowers I ordered and delivered the same day- the recipient was very happy with the arrangement.
Date: Jul 01, 2021
Name: Krista W

State/Province:CA

Wonderful experience
Date: Jun 11, 2021
Name: Anne V

State/Province:CA

Very beautiful!
Date: May 24, 2021
Name: Adreienne G

State/Province:CA

The flowers were very beautiful and lasted a long time. Will definitely be purchasing from Alans again.
Date: May 23, 2021
Name: Michael N

State/Province:CA

On time and the flowers smelled woundful for days
Date: May 10, 2021
Name: Narcisa L

State/Province:CA

The arrangement was beautiful!
Date: Sep 10, 2020
Name: Drinda L

State/Province:NSW

Beautiful flowers were delivered promptly and I so appreciate the service!
Date: Jul 22, 2020
Name: Andy R

State/Province:CA

You Always Do A Good Job Love Your Flowers Come Here All The We Need Flowers Thank You For Your Kindness.
Date: Jun 15, 2020
Name: Victoria M

State/Province:CA

Beautiful bouquets, fresh smell
Date: May 27, 2020
Name: Mary V

State/Province:NE

I absolutely love the customer service, I have done my business for a few months with Gloria, She is always kind and so helpful. I love that I can count on my mother to get her flowers fresh and beautiful. Being in a different state from where you are delivering makes things questionable but Gloria always makes everything so smooth and I have even gotten pictures of the Delivery.
Date: May 17, 2020
Name: Thomas D

State/Province:FL

They are easy to work with. I am out of State and use AAA to place flowers on my daughters grave site. They have complied with my wishes to text a pic when flowers are in place.
Date: May 13, 2020
Name: Donovan E

State/Province:CA

I love the arrangement very beautiful
Date: May 13, 2020
Name: Joel M

State/Province:CA

Flowers looked amazing. Plus they delivered on time.
Date: May 12, 2020
Name: Yvonne B

State/Province:CA

Arrangement was beautiful.
Date: May 03, 2020
Name: Michael K

State/Province:CA

The bouquet was adored by the recipient. Prices were relatively reasonable. Thank you.
Date: Apr 26, 2020
Name: Pamela P

State/Province:CA

I made an online order for my mom, I was even given an option to deliver on Easter. It was delivered early in the day so we when chatted she already had the bouquet. We both were really happy.
Date: Apr 24, 2020
Name: Janice R

State/Province:SC

Ordered an Easter Lily arrangement for my inlaws' anniversary and Easter weekend. Photos were beautiful and showed the quality and care that Alan's Florists put into their arrangements.
Date: Jan 16, 2020
Name: Judy R

State/Province:CA

The arrangement and mylar balloons were perfect for my sisters birthday at work. They made her day as they were bright and cheerful. Thank you so much!
Date: Jan 13, 2020
Name: Richard J

State/Province:CA

Nice arrangement !!
Date: Jan 09, 2020
Name: Paula G

State/Province:CA

Arrangement was beautiful and delivered as pomised
Date: Nov 15, 2019
Name: James M

State/Province:CA

Excellent service and easy to order online. My wife was very happy with her flowers. Will continue to use Alans AAA Florist.
Date: Nov 07, 2019
Name: Tami B

State/Province:CA

Thank you You went above and beyond
Date: Oct 28, 2019
Name: Christian G

State/Province:CA

The flowers were very nice and my gf was so happy. Thank you for making her smile when I couldn’t be there. Thank you!!!
Date: Aug 14, 2019
Name: Wendy S

State/Province:TX

Great service. I sent my grandma in California flowers for her 97th bday. They were beautiful
Date: Aug 05, 2019
Name: Heather S

State/Province:CA

The arrangements are stunning! Definitely make the recipient happy and with same day delivery! Can not beat that. Thank you!
Date: Aug 01, 2019
Name: Cynthia E

State/Province:CA

Beautiful flowers, lasted long
Date: Jun 14, 2019
Name: Martha B

State/Province:CA

Will definitely be ordering more !!! I placed my order the night before and it was delivered the next day !! Bouquet was extremely beautiful
Date: May 30, 2019
Name: Karla V

State/Province:CA

They didn’t write down exactly what we wanted. Not even the name of who sent them.
Gloria Alkana's Reply:
Date: May 30, 2019, 3:11 pm

Hi Karla we wanted apologize for the inconvenience. During the holiday we are swamped, however we strive to do the best for each of our customers. We apologize for not writing everything on the complimentary card. If you ever want to order again with us we will send you a personal discount code for the issue we caused you. Thank you have a great day
Date: May 07, 2019
Name: Shelly B

State/Province:CA

Ordering online was easy. This is the second time I've ordered from Alans AAA Florist. The flowers were beautiful and delivered as promised. Will use them again.
Date: May 06, 2019
Name: Renee K

State/Province:CA

Flowers were beautiful and arranged well and lasted an adequate amount of time.
Date: May 03, 2019
Name: Christy F

State/Province:CA

Service was great and ordering on line was easy to do. Would use your service again!
Date: Apr 19, 2019
Name: Dennis J

State/Province:MN

Wonderful arrangement
Date: Apr 18, 2019
Name: Rey H

State/Province:CA

Great service!
Date: Apr 09, 2019
Name: Eileen G

State/Province:CA

The bouquet was absolutely beautiful, flowers were fresh and tastefully arranged, my daughter was delighted. Thank you!
Date: Apr 07, 2019
Name: Theresa H

State/Province:CA

You guys are awesome!
Date: Mar 17, 2019
Name: Earl D

State/Province:TX

I can't really say much, except that everything was done exactly as expected. The flowers were delivered on time and my son and daughter-in -law loved them.
Date: Mar 13, 2019
Name: Jacqueline M

State/Province:AZ

Easy to order and quick service. Thank you.
Date: Mar 11, 2019
Name: Randy R

State/Province:CA

Great flowers and great customer service. I will always use Alan’s AAA florist in the future. Timely service and beautiful flowers. Thank You
Date: Jan 24, 2019
Name: Marcia D

State/Province:CA

The flowers are beautiful and holding up nicely!
Date: Jan 16, 2019
Name: Laura K

State/Province:CA

Thank you for the beautiful colorful arrangement you just took to the convalescent home for my parents 65th wedding anniversary! I always know that I can trust you guys to do the best! ❤️
Date: Nov 29, 2018
Name: Rey H

State/Province:CA

My first time trying you guys. I usually like to step in to see the arrangements in person. But this time I just ordered online and was NOT dissapointed. My wife loved them!!! Thanks guys will definitely be ordering more!!!
Date: Oct 31, 2018
Name: Mario M

State/Province:CA

Beautiful flowers always delivered as promised & fairly priced. Friendly staff.
Date: Oct 30, 2018
Name: Lori j

State/Province:CA

Wonderful!!!!!
Date: Oct 26, 2018
Name: Holly W

State/Province:CA

The flowers were beautiful!
Date: Oct 24, 2018
Name: Anna M

State/Province:OH

Thanks!
Date: Oct 24, 2018
Name: Dona S

State/Province:CA

5 stars! Perfection! More than expected in service and quality.
Date: Sep 26, 2018
Name: mario m

State/Province:CA

Friendly staff, they go out of their way to ensure the customer receives the best experience!
Date: Sep 19, 2018
Name: Janet B

State/Province:CA

I have given an excellent account of my experience with you. I am more than pleased. If i need flowers in the future and in your area of delivery i will contact you. At thus time i do not need flowrrs. Thanks
Date: Sep 17, 2018
Name: BRENDA A

State/Province:CA

These were gifted to me by my significant other so price wise is unknown to me. When it comes to presentation, my initial thought was that these flowers were stunning, but waking up the following morning to see how beautifully some had blossomed I was just overwhelmed with the beauty. They had a beautiful aroma and the arrangement was just gorgeous. There were atleast 5/6 different flowers in that bouquet. I was also gifted 2 balloons which just finished it off nicely. It was an unforgettable surprise :)
Date: Sep 17, 2018
Name: Daniel C

State/Province:CA

Great arrangement, my wife loved it. Arrived on time.
Date: Aug 10, 2018
Name: Gerania N

State/Province:CA

They were lovely!
Date: Aug 08, 2018
Name: Lynda B

State/Province:CT

I called and the flowers were delivered in a few hours. My friend sent me a picture and they were beautiful. Thank you!
Date: Jun 29, 2018
Name: Yvonne W

State/Province:CA

When your family friend is turning 102, you want the flowers to be amazing! They were! Thank you for creating such a beautiful bouquet for this dear soul. She absolutely loves the flowers and is still enjoying them! Thank you for helping to make her special day a beautiful one.
Date: Jun 22, 2018
Name: Bert L

State/Province:CA

I want to thank Alans's for amazing service. Not only was the arrangement beautiful they also kept in touch and provided me a picture since i purchased online. Great customer service from start to finish. Thank you.
Date: Jun 18, 2018
Name: Patricia F

State/Province:CA

Beautiful arrangement of flowers. I loved them. It was orginal, not the same flowers you get at other florists company.
Date: May 16, 2018
Name: Chermaine H

State/Province:CA

Excellent online service! Delivery was quick and my bestie loved her bouquet. Thank you!
Date: Apr 27, 2018
Name: JoAnn H

State/Province:CA

The arrangement was beautiful & had a wonderful array of colors
Date: Apr 24, 2018
Name: Lisette O

State/Province:CA

Flowers were beautiful! Was very satisfied with the fast service and size of arrangement for the price. Definitely will recommend and re order soon.
Date: Apr 03, 2018
Name: Shelly O

State/Province:CA

Beautiful flowers delivered the same day!
Date: Mar 31, 2018
Name: Arlene K

State/Province:CA

Website made it easy to order online. Flowers were delivered same day and flowers lasted a long time.
Date: Mar 07, 2018
Name: Linda M

State/Province:CA

5 Stars - the bouquet was even more than expected - great service and beautiful flowers.
Date: Mar 01, 2018
Name: Danielle D

State/Province:CA

Mommy was spelled wrong on my card, it was spelled Momy. The delivery man was very sweet. The flowers were beautiful!
Date: Feb 28, 2018
Name: James M

State/Province:CA

Great service. Flowers were delivered in timely manner and thouroughly met expectations. Look forward to doing more business in the future.
Date: Feb 10, 2018
Name: Celia R

State/Province:CA

Thank you for the wonderful spray that you put together for John Reyes funeral. I miss him very much. Glad that you were a part of his family. Thank you again from the bottom of my heart.
Date: Jan 29, 2018
Name: NANCY J

State/Province:Camp

My mom just called after receiving her birthday flowers. She said the flowers are just beautiful. Thank you for taking care of this for my mom on her 87th birthday.
Date: Oct 03, 2017
Name: penny t

State/Province:CA

Whenever I need flowers Alan's is my choice.They design the most beautiful arrangements and the service is amazing, they are friendly and ALWAYS go the extra mile literally.
Date: Oct 01, 2017
Name: Janet H

State/Province:PA

Reached out to Allen's from across the country and received such warm, personalized attention from the owner! The flowers were gorgeous and the service top-notch! Highly recommend them!!
Date: Sep 11, 2017
Name: Sandra S

State/Province:LA

Thank you for creating an unforgettable piece. My family said it was beautiful!
Gloria's Reply:
Date: Sep 11, 2017, 3:21 pm

We are so pleased to hear that we were able to exceed your expectations. We hope we can serve you in the future and we appreciate your business!
Date: Sep 11, 2017
Name: Jenese B

State/Province:AZ

I ordered a memorial arrangement from this flower shop which is out of state. The arrangement I chose online was pretty but the arrangement that was received at the funeral home by my dear friend and her family was absolutely breathtaking. I am beyond impressed with the quality thank you
Gloria's Reply:
Date: Sep 11, 2017, 3:16 pm

Thank you for your comment about our floral products. We appreciate your business and hope we can serve you in the future.
Date: Sep 06, 2017
Name: Sarahi B

State/Province:CA

When I arrived at the mortuary I saw the flowers and they were so beautiful. The bouquet exceeded our expectations and were a lovely addition.
Gloria's Reply:
Date: Sep 11, 2017, 3:23 pm

We just want to say thank you for your business! We really appreciate your positive comment. We strive as a business to go over and beyond for all of our customers. Hope we can serve you in the future.
Date: Aug 16, 2017
Name: Laurie J

State/Province:CA

I ordered flowers from here for the second time and each time they thwy sent more then what I paid for. The arrangments were beautiful. They go over and beyond to make sure their customers are pleased
Date: Jul 26, 2017
Name: Jason K

State/Province:CA

Great service and on time. A+++
Date: May 23, 2017
Name: Monica K

State/Province:NV

Beautiful arrangement large stand up roses it was full and as described and shown on website. Delivered on time as requested. Thank you it worked out beautiful.
Date: Apr 15, 2017
Name: Sonya S

State/Province:TX

I had a last minute request and it was not only filled beyond my expectations but the customer service was impeccable! I highly recommend this florist!
Date: Mar 18, 2017
Name: Holly A

State/Province:CA

I called at the last minute and had a budget to work with, and Alan really went above and beyond to make my kid's Grandma's birthday special. Beautiful flowers and very fresh.
Date: Mar 07, 2017
Name: Sonja G

State/Province:CA

The floral arrangement was as beautiful as shown online and was delivered quickly. My mother was very happy to receive them.
Date: Feb 28, 2017
Name: David D

State/Province:CA

Great flower shopping online and delivered to my wifes work very fast. totally surprised her and the flowers were pricey but worth every penny!
Date: Jan 25, 2017
Name: ERICA S

State/Province:MI

I had an amazing experience with this flower shop! Great customer service, and the bouquet was truly beautiful!!!
Date: Jan 12, 2017
Name: stephanie m

State/Province:CA

the flowers looked and smelled amazing!!!!
Date: Nov 28, 2016
Name: Donna E

State/Province:CA

As always, recipient was very happy with bouquet and how long it lasted. Thanks.
Date: Aug 22, 2016
Name: MARSHA P

State/Province:OR

The picture of the bouquet I received from the recipient was even prettier than I had hoped. Thank you so much for the quality work!